Terms of Service

1. Acceptance of Terms

By accessing, browsing, or creating an account on Job Genie (accessible at https://jobgenie.online), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree with any part of these Terms, you may not use our services.

2. Description of Service

Job Genie provides candidate career intelligence and automated job application assistance. Features include:

• Interactive job curation and candidate profile matchmaking.
• Autonomous application queueing and live multi-stage pipeline status tracking.
• Bespoke cover note generation and screening question synthesis derived strictly from your verified CV credentials.
• Automated submission dispatch to public employer application endpoints.

3. User Authorization for Automated Applications

By queueing a role or enabling automated applying features, you explicitly grant Job Genie authorization to submit your resume, name, contact information, and screening answers to the specified employer or Applicant Tracking System (ATS) on your behalf as your appointed technical agent.

You affirm that all details provided in your candidate profile (employment history, education, right-to-work status, and certifications) are accurate, truthful, and lawful.

4. Subscription Plans & Billing Terms

Job Genie offers access through monthly subscription tiers:

• Normal Plan ($30 USD / £25 GBP / €30 EUR per month): Includes access to candidate matching, the “See Agents” pipeline, and up to 200 autonomous applications filed per month.
• Premium Automation Plan ($100 USD / £80 GBP / €95 EUR per month): Unlocks unlimited 24/7 background scouting, autonomous background apply daemon, priority queueing, and direct ATS delivery.

All payments are processed securely via Stripe. Your subscription will renew automatically every month unless cancelled prior to the renewal date. You can cancel your subscription at any time without penalty.

5. Refund Policy & Money-Back Guarantee

We stand firmly behind the quality of our career matching algorithms. If you are enrolled in an active paid plan and do not receive interview invitations within 30 days of active usage, you may request a refund under our 30-Day Interview Money-Back Guarantee.

To request a refund or cancellation, email our support team at zachbengy@gmail.com with your account email. Refunds are processed via Stripe within 3–5 business days.

6. Account Security & Conduct

You are responsible for maintaining the confidentiality of your Google account credentials. You agree not to:

• Submit false, misleading, or fraudulent career qualifications.
• Attempt to reverse-engineer, exploit, or bypass platform paywalls or rate limits.
• Use the platform for any unlawful purpose or to distribute spam.

7. Disclaimers & Limitation of Liability

While Job Genie optimizes application presentation and ATS matching, we do not guarantee employment, job offers, or interview callbacks, as hiring decisions remain at the sole discretion of third-party employers. Job Genie is not affiliated with Greenhouse, Lever, Ashby, Workday, or any recruiting software platform unless explicitly stated.

In no event shall Job Genie, its founders, or affiliates be liable for indirect, incidental, or consequential damages arising out of your use of the platform.

8. Customer Support & Contact

For customer support, billing inquiries, or technical assistance, contact us directly at: zachbengy@gmail.com.